Return & Exchange Policy

At Dvani Jewels, every product undergoes multiple quality checks to ensure premium craftsmanship and customer satisfaction. Therefore, we do not offer returns or exchanges on products once purchased.

Replacement or return requests will only be accepted in case a product is received damaged or broken.

To process any such request, an unedited parcel opening video is mandatory as proof. Requests submitted without a parcel opening video will not be eligible for return or replacement of damaged jewellery.